Er det på tide med en Chief Process Officer?

Kan en CPO (Chief Process Officer) være en uavhengig stemme for å sikre at bedriftens mål realiseres, at prosessforbedringer er kontinuerlige og at compliance måles?

Undersøkelser viser at mindre enn 20 prosent av de fleste organisasjoners prosesser er dokumentert og oppdatert.

Kan en CPO (Chief Process Officer) være en uavhengig stemme for å sikre at bedriftens mål  realiseres, at prosessforbedringer er kontinuerlige og at compliance måles?

Det mener George Dunn i en artikkel i Document Strategy

“Traditional chief financial officers', chief technology officers', chief marketing officers', chief administrative officers', and other chief executives' roles, responsibilities, and compensation are focused on their area of the organization.”

“CPOs usually report directly to the chief executive officer (CEO) or board of directors. They oversee business process activities and are responsible for defining rules, policies, and guidelines to ensure that the main objectives follow the company strategy as well as establishing control mechanisms.”  

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